Talk to someone first. A free A housing counselor approved by the U.S. Department of Housing and Urban Development. They provide free help with mortgage problems and can negotiate with your lender. can tell you if a short sale, A permanent change to your mortgage terms — such as a lower interest rate or longer repayment period — to make payments more affordable.Learn more →, or another option fits — before you commit. Find one near you or call 1-800-569-4287.
Owe more than your home is worth — and can't keep up? There may be a better exit than foreclosure.

What is a short sale?

A Selling your home for less than you owe on the mortgage, with the lender's approval. Less damaging to your credit than foreclosure.Learn more → is when you sell your home for less than you owe — with your lender's OK. The word "short" means the sale price falls short of the loan balance.

Say you owe $280,000 but the home sells for $230,000. Your lender takes the $230,000 and releases the lien. The $50,000 gap is the deficiency.

What happens to that gap depends on your lender and your state. Many lenders forgive it. Some don't. Getting A court order requiring you to pay the difference between what you owed on your mortgage and what the home sold for at auction. Not allowed in all states.Learn more → forgiveness in writing is the single most important step.

You start it

You propose the sale, find a buyer, and submit the offer to the lender.

Lender decides

Your The company that collects your monthly mortgage payments. This may not be the same company that originally gave you the loan. reviews the price and decides whether to accept less than they're owed.

You move out

Once the sale closes, you transfer ownership — just like a normal home sale.

Do I qualify?

Lenders need to see two things:

1
A real hardship. Job loss, income drop, divorce, medical bills, or a required move. You'll write a A letter you write to your lender explaining why you can't make payments — job loss, medical emergency, divorce — and requesting help.Learn more → and provide pay stubs, bank statements, and tax returns.
2
When you owe more on your mortgage than your home is worth. Also called being "underwater" on your mortgage. (or close to it). Your home must be worth less than you owe — or close enough that selling costs would eat any The difference between what your home is worth and what you owe on it. If your home is worth $200,000 and you owe $150,000, you have $50,000 in equity..

Short sale vs. foreclosure

Both end with you leaving. The differences show up in your credit, legal exposure, and how soon you can buy again.

Factor Short Sale Foreclosure
Credit score impact 85-160 point drop 100-200+ point drop
Credit report "Settled" or "short sale" — 7 years "Foreclosure" — 7 years
FHA mortgage wait 3 years 3-7 years
Conventional mortgage wait 2-4 years 5-7 years
Deficiency risk Negotiable — often waived in writing State-dependent; often pursued
Background checks No public court record Public record; may affect clearances
Control You set the timeline Lender controls everything
Relocation help Some lenders offer $3,000+ Rare
The bottom line: A short sale is almost always better than foreclosure — if the lender waives the deficiency in writing. That written waiver is everything.

How does the process work?

1
Call your servicer's loss mitigation department

Don't call general customer service. Ask for The process of working with your lender to find an alternative to foreclosure. Includes options like forbearance, loan modification, and short sale.Learn more → directly. Before you call, look up your servicer's track record — large servicers like Mr. Cooper, Freedom Mortgage, and Shellpoint/NewRez each handle short sales differently. See all 76 servicer profiles for complaint records and loss mitigation contacts.

What to say when you call your servicer's loss mitigation department

“I'm calling about a short sale. I'm experiencing financial hardship and the property may be worth less than I owe. What documentation do I need? And will you waive the deficiency as part of the approval?”

2
Hire an agent who has done short sales before

Short sales require lender negotiation that standard agents may not handle well. Ask for references from past short sales.

3
Prepare your hardship package
Hardship letter

Why you can't make payments. Be specific — job loss on what date, income dropped from what to what. Use our free generator.

Financial documents

2 years of tax returns, 2-3 months of bank statements, recent pay stubs or termination notice. The Financial Worksheet can help organize this.

Comparative Market Analysis

Your agent prepares this. Shows what similar homes sell for, supporting the price.

Listing agreement

Proof the home is listed at fair market value with a licensed agent.

4
Accept a buyer's offer and wait for lender approval

You sign the offer contingent on lender approval. The lender orders its own valuation and reviews your package.

This takes 30-90 days. Some buyers won't wait. That's the main reason short sales fall through.

5
Read the approval letter before you sign anything

This is the most important moment. Keep copies of everything in the Document Tracker. Before you agree, answer three questions:

  • Does the letter say the deficiency is forgiven?
  • Or does it reserve the right to pursue a A court order requiring you to pay the difference between what you owed on your mortgage and what the home sold for at auction. Not allowed in all states.Learn more →?
  • Does it require a promissory note (you repay part of the gap)?

If the letter doesn't clearly waive the deficiency, push back. A A housing counselor approved by the U.S. Department of Housing and Urban Development. They provide free help with mortgage problems and can negotiate with your lender. or attorney can help.

What to say when you call your servicer (or their attorney)

“I'm reviewing the short sale approval letter. It does not explicitly waive the deficiency. I need written confirmation that no deficiency will be pursued before I can agree to this sale.”

6
Close the sale and move out

All proceeds go to the lender. You transfer ownership and vacate by the agreed date.

Will I owe taxes on forgiven debt?

Maybe. The IRS can treat forgiven debt as income. If your lender forgives $50,000, you could get a 1099-C and owe taxes on it.

But many distressed homeowners pay nothing. Three common exclusions:

If your debts exceeded your assets before the forgiveness, you may exclude some or all of the amount. This is the most commonly used exclusion. File IRS Form 982.

Get tax advice before closing. Talk to a CPA or tax attorney — not just your real estate agent. Many homeowners qualify for full exclusion, but you need to know your situation.

Mistakes to avoid

Verbal promises mean nothing. The approval letter must say the deficiency is waived. If it doesn't, assume they can come after you later.

Common questions

Frequently Asked Questions

How long does a short sale take?

From listing to closing, typically 3-6 months. The main variable is lender review time — anywhere from 30 days to 4-6 months for complex cases or second liens.

What if I have two loans on the house?

Both lienholders must agree. The first mortgage gets paid first; the second gets whatever is left — often very little. Second lienholders commonly accept $3,000-$10,000 to release. Start with both lenders at the same time.

Can I do a short sale on an investment property?

Yes, but harder. Lenders are more skeptical about hardship on non-primary residences. The Mortgage Forgiveness Debt Relief Act generally only covers primary homes, so the tax exposure can be significant.

What if the lender says no?

Ask for the reason in writing. Common causes: price too low, incomplete docs, or investor rules. A HUD counselor can help you evaluate next steps — loan modification, deed in lieu, or foreclosure defense.

Is a short sale better for my credit than foreclosure?

Yes. Conventional lenders typically require a 2-4 year wait after a short sale vs. 5-7 years after foreclosure. Foreclosure also creates a public court record that shows up on background checks.

Protect yourself from scams

People in financial distress are prime targets for fraud. Know these rules:

Never pay an upfront fee for help. Advance fees for mortgage or debt assistance are illegal in most states. If anyone asks for money before doing anything, walk away.
HUD-approved counseling is always free. Call 1-800-569-4287 or visit the CFPB counselor finder. If someone charges for what HUD counselors do for free, it's a scam.
Never sign over your deed without an attorney. "Equity stripping" and "sale-leaseback" scams trick homeowners into transferring their title. You could lose your home permanently.
Your servicer must evaluate you for loss mitigation. Under federal rules (Regulation X), servicers cannot start foreclosure until you're 120+ days delinquent, and must review your application before proceeding. If a company claims only they can "save" your home, verify through your actual servicer.

Report fraud: CFPB · FTC · your state attorney general's office.

Ross Kilburn, creator of American Default

Who made this

Ross Kilburn

I built American Default to track household financial distress with public data — and to make sure the people behind the numbers can find real help. Every guide on this site is written in plain English, sourced from federal agencies, and free to use. No ads, no paywalls, no data sold.

Is this happening to you?

Do you owe more on your mortgage than your home is worth?

The bigger picture

Short sales rise when household financial stress rises. The American Distress Index tracks the forces that push people toward this decision — savings depletion, rising delinquency, and cost pressure. See our foreclosure statistics for the full picture of filings and delinquency trends.

FHA mortgage delinquency reached 11.52% in late 2024 — more than six times the 1.78% conventional rate. That gap reflects concentrated distress among households with thin The difference between what your home is worth and what you owe on it. If your home is worth $200,000 and you owe $150,000, you have $50,000 in equity. buffers — exactly the people facing short sale decisions.

Foreclosure filing data  |  FHA delinquency data  |  American Distress Index

Related guides

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If you're struggling with debt or facing foreclosure, free help is available. Find help near you · Browse the Glossary · The U.S. Department of Housing and Urban Development provides HUD-approved housing counselors at no cost. You can also call 1-800-569-4287.