Riley · from American Default Research

Delegate complete loss mitigation packages to Riley.

Don’t buy another case management tool just to manage the work. Delegate the work itself. Riley is an AI-native back office that turns raw homeowner data into compliant, review-ready loss mitigation files. Your team can share the workspace, and each engagement is priced by finished file.

Riley is rolling out to select firms. Request access and we’ll set your practice up.

Scale your delegation

Pick how much of each file Riley handles. The more you hand off, the more Riley does, priced per finished file.

Riley Assist

Document execution

$150/ file

You manage the relationship. Riley handles the documents. Upload the raw files and Riley’s extraction agents produce the Form 710, the hardship letter, and a finished package with the numbers reconciled and ready for review.

Who handles each step

Homeowner contact
Your firm
Submission
Your firm
Servicer follow-up
Your firm

Riley Build

Client execution

$300/ file

You buy back your time. Riley acts as your intake department. It works directly with the homeowner to gather the facts, chase down missing documents, and assemble the file. You step in when it is ready for review.

Who handles each step

Homeowner contact
Riley
Submission
Your firm
Servicer follow-up
Your firm

Riley Engage

End-to-end resolution

$750/ file

The full lifecycle. Riley handles the documents, the homeowner, and the servicer. It works the servicer portals, sends the documents the servicer asks for, and manages routine escalations, all under your firm’s authorization and on the record. You step in for the calls that need an attorney.

Who handles each step

Homeowner contact
Riley
Submission
Riley
Servicer follow-up
Riley

Work each file through one firm workspace

Every loss mitigation file is hours of work. Pulling documents. Filling the Form 710. Chasing the homeowner for the one pay stub that’s missing. Riley does that work for you.

Invite the firm staff who need the matter. The product is the finished file Riley returns for your review; team access supports the matter while the file is underway.

Built for firms that stay in control

Your firm stays in control

Riley prepares the drafts and assembles the file. Your attorney reviews and signs off before anything leaves the firm.

You provide the judgment, Riley provides the labor

Riley collects facts and assembles documents. Strategic advice, negotiation, and edge-case judgment route to the attorneys on your team.

Consent on every homeowner contact

Riley identifies itself, discloses recording, and gets the homeowner’s consent before it goes further.

Every step on the record

Every document, draft, edit, and call lands on one case timeline your firm can review.

See Riley on your own files

Pilot firms get access by code. Tell us about your practice and we’ll set you up.

Request Riley access