Customer service +18005267145 For questions about your account and payments. Source: HomeLoanServ, checked Oct 8, 2026

Check your statement for the address for a notice of error or information request.

Mailing address for help applications HomeLoanServ, PO Box 7899, Boise, Idaho 83707 HomeLoanServ home-retention packet linked from its current official Help Center. Confirm current application instructions against your statement; email is not an upload portal. Source: HomeLoanServ, checked Oct 9, 2026
Fax for help applications 1-208-336-6474 HomeLoanServ home-retention packet linked from its current official Help Center. Confirm current application instructions against your statement; email is not an upload portal. Source: HomeLoanServ, checked Oct 9, 2026

Every number above is copied from HomeLoanServ's own site on the date shown. If one has changed, the number on your mortgage statement wins.

Why there are no complaint numbers

The CFPB's database has fewer than 500 mortgage complaints filed under HomeLoanServ's own name. We build a complaint profile only for servicers with 500 or more. Some servicers work for other lenders, and a complaint about one of those loans can be filed under the lender's name instead.

Legal History

We list no enforcement actions, Department of Justice settlements, state attorney general actions or class actions for HomeLoanServ. That describes the cases we track, not a finding that none exist. Court dockets and your state attorney general's office are the places to check.

Know Your Rights with HomeLoanServ

File a CFPB Complaint

If HomeLoanServ is mishandling your mortgage, file a complaint with the CFPB.

Send a Qualified Written Request

A qualified written request asks about servicing your mortgage account. The federal servicing guide explains which requests are covered, where they go, and the response requirements and exceptions.

Get Free Housing Counseling

A HUD-approved housing counselor can review HomeLoanServ's actions on your account, help you negotiate, and guide loss mitigation options — at no cost.

Find Legal Aid

If HomeLoanServ is violating federal servicing rules, a legal aid attorney may represent you for free. Legal aid can explain the rules for your account.

Disclaimer: This information is provided for informational purposes only and should not be construed as legal or financial advice.

Questions about HomeLoanServ

What is HomeLoanServ's phone number?

HomeLoanServ customer service: +18005267145. Every number comes from HomeLoanServ's own website. If one has changed, the number on your mortgage statement wins.

Why does this page have no complaint numbers?

The CFPB's database has fewer than 500 mortgage complaints filed under HomeLoanServ's own name. We build a complaint profile only for servicers with 500 or more. Some servicers work for other lenders, and a complaint about one of those loans can be filed under the lender's name instead.

Related

Sources and method

We write with assistance from AI tools. Figures come from the data and sources named on this page.