Customer service (888) 845-6535 For questions about your account and payments. Source: Click n’ Close, checked Oct 30, 2026
Help if you're behind Same number Click n’ Close sends homeowners who are behind to its customer service line. Source: Click n’ Close, checked Oct 30, 2026
Where to mail a qualified written request Click n’ Close, Inc., Attn: Customer Care Department, PO Box 165, Addison, TX 75001-0165 A qualified written request is a letter asking about your account or pointing out an error. Federal rules have requirements and exceptions for these letters. How it works. Source: Click n’ Close, checked Oct 30, 2026
Mailing address for help applications Click n’ Close Inc., 15301 Spectrum Drive, Suite 405, Addison, TX 75001 Official mortgage-assistance route; confirm the current servicer on the latest statement. Source: Click n’ Close, checked Oct 30, 2026
Fax for help applications (866) 738-9573 Official mortgage-assistance route; confirm the current servicer on the latest statement. Source: Click n’ Close, checked Oct 30, 2026
Application instructions and upload Open the company’s application instructions Authenticated borrower portal linked by company site. Source: Click n’ Close, checked Oct 30, 2026

Every number above is copied from Click n’ Close's own site on the date shown. If one has changed, the number on your mortgage statement wins.

Why there are no complaint numbers

The CFPB's database has fewer than 500 mortgage complaints filed under Click n’ Close's own name. We build a complaint profile only for servicers with 500 or more. Some servicers work for other lenders, and a complaint about one of those loans can be filed under the lender's name instead.

Legal History

We list no enforcement actions, Department of Justice settlements, state attorney general actions or class actions for Click n’ Close. That describes the cases we track, not a finding that none exist. Court dockets and your state attorney general's office are the places to check.

Know Your Rights with Click n’ Close

File a CFPB Complaint

If Click n’ Close is mishandling your mortgage, file a complaint with the CFPB.

Send a Qualified Written Request

A qualified written request asks about servicing your mortgage account. The federal servicing guide explains which requests are covered, where they go, and the response requirements and exceptions.

Get Free Housing Counseling

A HUD-approved housing counselor can review Click n’ Close's actions on your account, help you negotiate, and guide loss mitigation options — at no cost.

Find Legal Aid

If Click n’ Close is violating federal servicing rules, a legal aid attorney may represent you for free. Legal aid can explain the rules for your account.

Disclaimer: This information is provided for informational purposes only and should not be construed as legal or financial advice.

Questions about Click n’ Close

What is Click n’ Close's phone number?

Click n’ Close customer service: (888) 845-6535. It's the same line if you're behind. Every number comes from Click n’ Close's own website. If one has changed, the number on your mortgage statement wins.

Why does this page have no complaint numbers?

The CFPB's database has fewer than 500 mortgage complaints filed under Click n’ Close's own name. We build a complaint profile only for servicers with 500 or more. Some servicers work for other lenders, and a complaint about one of those loans can be filed under the lender's name instead.

Related

Sources and method

We write with assistance from AI tools. Figures come from the data and sources named on this page.