{
 "page": "/servicers/select-portfolio-servicing/",
 "edition": "October 2026",
 "published": "2026-10-21",
 "next_edition": {
  "month": "2027-01",
  "trigger": "quarterly, or sooner if a company route or public order changes"
 },
 "data_commit": "8e9a98b29b4514941533074754fe60950df190a7",
 "title": "Select Portfolio Servicing hardship complaints: {issue1_share} of its mortgage record",
 "description": "SPS assistance and written-request addresses, timely CFPB responses against the peer median, and the status of federal and state orders.",
 "figures": {
  "complaints_2012": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2012",
   "geo": "US",
   "period": "2012",
   "value": 261,
   "shown": "261",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2013": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2013",
   "geo": "US",
   "period": "2013",
   "value": 825,
   "shown": "825",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2014": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2014",
   "geo": "US",
   "period": "2014",
   "value": 1362,
   "shown": "1,362",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2015": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2015",
   "geo": "US",
   "period": "2015",
   "value": 1309,
   "shown": "1,309",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2016": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2016",
   "geo": "US",
   "period": "2016",
   "value": 1395,
   "shown": "1,395",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2017": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2017",
   "geo": "US",
   "period": "2017",
   "value": 1203,
   "shown": "1,203",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2018": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 1113,
   "shown": "1,113",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2019": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2019",
   "geo": "US",
   "period": "2019",
   "value": 1087,
   "shown": "1,087",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2020": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2020",
   "geo": "US",
   "period": "2020",
   "value": 937,
   "shown": "937",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2021": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2021",
   "geo": "US",
   "period": "2021",
   "value": 1173,
   "shown": "1,173",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2022": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2022",
   "geo": "US",
   "period": "2022",
   "value": 872,
   "shown": "872",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023",
   "geo": "US",
   "period": "2023",
   "value": 917,
   "shown": "917",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024",
   "geo": "US",
   "period": "2024",
   "value": 950,
   "shown": "950",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025",
   "geo": "US",
   "period": "2025",
   "value": 850,
   "shown": "850",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026",
   "geo": "US",
   "period": "2026 through 2026-10-19",
   "value": 915,
   "shown": "915",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_total": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; all received",
   "geo": "US",
   "period": "2012 to 2026-10-19",
   "value": 15169,
   "shown": "15,169",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_prior_ytd": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; same days of the prior year",
   "geo": "US",
   "period": "2025-01-01 to 2025-10-19",
   "value": 684,
   "shown": "684",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "first_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; first year",
   "geo": "US",
   "period": "first year",
   "value": 2012,
   "shown": "2012",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "latest_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; latest full year",
   "geo": "US",
   "period": "latest full year",
   "value": 2025,
   "shown": "2025",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "peak_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; peak full year",
   "geo": "US",
   "period": "peak full year",
   "value": 2016,
   "shown": "2016",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "rank_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; rank by complaints received among the companies in data/cfpb/servicer-stats.json",
   "geo": "US",
   "period": "2025",
   "value": 6,
   "shown": "6",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "rank": 6,
   "of": 75
  },
  "rank_all_time": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; rank by complaints received among the companies in data/cfpb/servicer-stats.json",
   "geo": "US",
   "period": "2012 to 2026-10-19",
   "value": 6,
   "shown": "6",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "rank": 6,
   "of": 75
  },
  "n_companies": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; companies in data/cfpb/servicer-stats.json",
   "geo": "US",
   "period": "2026-10-19",
   "value": 75,
   "shown": "75",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "issue_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received under the CFPB's current issue names",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 9600,
   "shown": "9,600",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "n_issue_peers": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; other companies with 200+ complaints",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 73,
   "shown": "73",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "issue1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; issue=Struggling to pay mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 47.7,
   "shown": "47.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Struggling to pay mortgage"
  },
  "issue1_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; peer median share, issue=Struggling to pay mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 23.5,
   "shown": "23.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Struggling to pay mortgage"
  },
  "issue2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; issue=Trouble during payment process",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 41.8,
   "shown": "41.8%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trouble during payment process"
  },
  "issue2_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; peer median share, issue=Trouble during payment process",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 50.6,
   "shown": "50.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trouble during payment process"
  },
  "issue3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; issue=Applying for a mortgage or refinancing an existing mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 4.6,
   "shown": "4.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Applying for a mortgage or refinancing an existing mortgage"
  },
  "issue3_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; peer median share, issue=Applying for a mortgage or refinancing an existing mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 10,
   "shown": "10.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Applying for a mortgage or refinancing an existing mortgage"
  },
  "issue4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; issue=Closing on a mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 3.9,
   "shown": "3.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closing on a mortgage"
  },
  "issue4_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; peer median share, issue=Closing on a mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 7.6,
   "shown": "7.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closing on a mortgage"
  },
  "issue5_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; issue=Incorrect information on your report",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 1.3,
   "shown": "1.3%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Incorrect information on your report"
  },
  "issue5_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; peer median share, issue=Incorrect information on your report",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 2.5,
   "shown": "2.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Incorrect information on your report"
  },
  "issue6_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; issue=Problem with a credit reporting company's investigation into an existing problem",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 0.3,
   "shown": "0.3%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Problem with a credit reporting company's investigation into an existing problem"
  },
  "issue6_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; peer median share, issue=Problem with a credit reporting company's investigation into an existing problem",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 0.5,
   "shown": "0.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Problem with a credit reporting company's investigation into an existing problem"
  },
  "top_issue_sub_issue_base": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; top issue, with a sub-issue",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 1204,
   "shown": "1,204",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "sub1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; top issue, sub_issue=Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 35.2,
   "shown": "35.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure"
  },
  "sub2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; top issue, sub_issue=Foreclosure",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 27.1,
   "shown": "27.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Foreclosure"
  },
  "sub3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; top issue, sub_issue=Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 26,
   "shown": "26.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Applying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu"
  },
  "sub4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; top issue, sub_issue=An existing modification, forbearance plan, short sale, or other loss mitigation relief",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 11.7,
   "shown": "11.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "An existing modification, forbearance plan, short sale, or other loss mitigation relief"
  },
  "recent_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; recent complaints",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 1765,
   "shown": "1,765",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; untimely recent",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "n_recent_peers": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; n recent peers",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 40,
   "shown": "40",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_peer_max": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; untimely recent peer max",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 561,
   "shown": "561",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; untimely recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; untimely recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "gov_loans_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; gov loans recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 7.5,
   "shown": "7.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "gov_loans_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; gov loans recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 35,
   "shown": "35.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "servicemember_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; servicemember recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 10,
   "shown": "10.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "servicemember_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; servicemember recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 17,
   "shown": "17.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "older_american_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; older american recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 19.3,
   "shown": "19.3%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "older_american_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; older american recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 10.9,
   "shown": "10.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "monetary_relief_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; monetary relief recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "monetary_relief_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; monetary relief recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0.5,
   "shown": "0.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "timely_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 99.94,
   "shown": "99.94%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "timely_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 99.93,
   "shown": "99.93%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "response_closed_with_explanation": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; company_response=Closed with explanation",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 98.4,
   "shown": "98.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closed with explanation"
  },
  "response_in_progress": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; company_response=In progress",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 1.6,
   "shown": "1.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "In progress"
  },
  "untimely_2018": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 14,
   "shown": "14",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2018_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 1.3,
   "shown": "1.3%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2019": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2019",
   "geo": "US",
   "period": "2019",
   "value": 6,
   "shown": "6",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2019_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2019",
   "geo": "US",
   "period": "2019",
   "value": 0.6,
   "shown": "0.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2020": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2020",
   "geo": "US",
   "period": "2020",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2020_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2020",
   "geo": "US",
   "period": "2020",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2021": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2021",
   "geo": "US",
   "period": "2021",
   "value": 5,
   "shown": "5",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2021_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2021",
   "geo": "US",
   "period": "2021",
   "value": 0.4,
   "shown": "0.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2022": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2022",
   "geo": "US",
   "period": "2022",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2022_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2022",
   "geo": "US",
   "period": "2022",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2023": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2023",
   "geo": "US",
   "period": "2023",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2023_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2023",
   "geo": "US",
   "period": "2023",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2024": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2024",
   "geo": "US",
   "period": "2024",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2024_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2024",
   "geo": "US",
   "period": "2024",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025",
   "geo": "US",
   "period": "2025",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025",
   "geo": "US",
   "period": "2025",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026",
   "geo": "US",
   "period": "2026 through 2026-10-19",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026",
   "geo": "US",
   "period": "2026 through 2026-10-19",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "data_through": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; the complaint files' last date",
   "geo": "US",
   "period": "2026-10-19",
   "value": 20261019,
   "shown": "October 19, 2026",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-01",
   "geo": "US",
   "period": "2023-01",
   "value": 70,
   "shown": "70",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-02",
   "geo": "US",
   "period": "2023-02",
   "value": 72,
   "shown": "72",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-03",
   "geo": "US",
   "period": "2023-03",
   "value": 93,
   "shown": "93",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-04",
   "geo": "US",
   "period": "2023-04",
   "value": 81,
   "shown": "81",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-05",
   "geo": "US",
   "period": "2023-05",
   "value": 82,
   "shown": "82",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-06",
   "geo": "US",
   "period": "2023-06",
   "value": 90,
   "shown": "90",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-07",
   "geo": "US",
   "period": "2023-07",
   "value": 64,
   "shown": "64",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-08",
   "geo": "US",
   "period": "2023-08",
   "value": 86,
   "shown": "86",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-09",
   "geo": "US",
   "period": "2023-09",
   "value": 73,
   "shown": "73",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-10",
   "geo": "US",
   "period": "2023-10",
   "value": 73,
   "shown": "73",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_11": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-11",
   "geo": "US",
   "period": "2023-11",
   "value": 65,
   "shown": "65",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_12": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2023-12",
   "geo": "US",
   "period": "2023-12",
   "value": 68,
   "shown": "68",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-01",
   "geo": "US",
   "period": "2024-01",
   "value": 97,
   "shown": "97",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-02",
   "geo": "US",
   "period": "2024-02",
   "value": 103,
   "shown": "103",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-03",
   "geo": "US",
   "period": "2024-03",
   "value": 86,
   "shown": "86",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-04",
   "geo": "US",
   "period": "2024-04",
   "value": 92,
   "shown": "92",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-05",
   "geo": "US",
   "period": "2024-05",
   "value": 67,
   "shown": "67",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-06",
   "geo": "US",
   "period": "2024-06",
   "value": 84,
   "shown": "84",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-07",
   "geo": "US",
   "period": "2024-07",
   "value": 68,
   "shown": "68",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-08",
   "geo": "US",
   "period": "2024-08",
   "value": 67,
   "shown": "67",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-09",
   "geo": "US",
   "period": "2024-09",
   "value": 72,
   "shown": "72",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-10",
   "geo": "US",
   "period": "2024-10",
   "value": 75,
   "shown": "75",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_11": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-11",
   "geo": "US",
   "period": "2024-11",
   "value": 70,
   "shown": "70",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_12": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2024-12",
   "geo": "US",
   "period": "2024-12",
   "value": 69,
   "shown": "69",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-01",
   "geo": "US",
   "period": "2025-01",
   "value": 77,
   "shown": "77",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-01",
   "geo": "US",
   "period": "2025-01",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_01_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-01",
   "geo": "US",
   "period": "2025-01",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-02",
   "geo": "US",
   "period": "2025-02",
   "value": 59,
   "shown": "59",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-02",
   "geo": "US",
   "period": "2025-02",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_02_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-02",
   "geo": "US",
   "period": "2025-02",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-03",
   "geo": "US",
   "period": "2025-03",
   "value": 61,
   "shown": "61",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-03",
   "geo": "US",
   "period": "2025-03",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_03_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-03",
   "geo": "US",
   "period": "2025-03",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-04",
   "geo": "US",
   "period": "2025-04",
   "value": 70,
   "shown": "70",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-04",
   "geo": "US",
   "period": "2025-04",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_04_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-04",
   "geo": "US",
   "period": "2025-04",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-05",
   "geo": "US",
   "period": "2025-05",
   "value": 64,
   "shown": "64",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-05",
   "geo": "US",
   "period": "2025-05",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_05_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-05",
   "geo": "US",
   "period": "2025-05",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-06",
   "geo": "US",
   "period": "2025-06",
   "value": 68,
   "shown": "68",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-06",
   "geo": "US",
   "period": "2025-06",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_06_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-06",
   "geo": "US",
   "period": "2025-06",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-07",
   "geo": "US",
   "period": "2025-07",
   "value": 80,
   "shown": "80",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-07",
   "geo": "US",
   "period": "2025-07",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_07_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-07",
   "geo": "US",
   "period": "2025-07",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-08",
   "geo": "US",
   "period": "2025-08",
   "value": 67,
   "shown": "67",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-08",
   "geo": "US",
   "period": "2025-08",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_08_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-08",
   "geo": "US",
   "period": "2025-08",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-09",
   "geo": "US",
   "period": "2025-09",
   "value": 95,
   "shown": "95",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-09",
   "geo": "US",
   "period": "2025-09",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_09_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-09",
   "geo": "US",
   "period": "2025-09",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-10",
   "geo": "US",
   "period": "2025-10",
   "value": 75,
   "shown": "75",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-10",
   "geo": "US",
   "period": "2025-10",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_10_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-10",
   "geo": "US",
   "period": "2025-10",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_11": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-11",
   "geo": "US",
   "period": "2025-11",
   "value": 63,
   "shown": "63",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_11": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-11",
   "geo": "US",
   "period": "2025-11",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_11_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-11",
   "geo": "US",
   "period": "2025-11",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_12": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025-12",
   "geo": "US",
   "period": "2025-12",
   "value": 71,
   "shown": "71",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_12": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025-12",
   "geo": "US",
   "period": "2025-12",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_12_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2025-12",
   "geo": "US",
   "period": "2025-12",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-01",
   "geo": "US",
   "period": "2026-01",
   "value": 104,
   "shown": "104",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-01",
   "geo": "US",
   "period": "2026-01",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_01_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-01",
   "geo": "US",
   "period": "2026-01",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-02",
   "geo": "US",
   "period": "2026-02",
   "value": 98,
   "shown": "98",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-02",
   "geo": "US",
   "period": "2026-02",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_02_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-02",
   "geo": "US",
   "period": "2026-02",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-03",
   "geo": "US",
   "period": "2026-03",
   "value": 97,
   "shown": "97",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-03",
   "geo": "US",
   "period": "2026-03",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_03_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-03",
   "geo": "US",
   "period": "2026-03",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-04",
   "geo": "US",
   "period": "2026-04",
   "value": 121,
   "shown": "121",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-04",
   "geo": "US",
   "period": "2026-04",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_04_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-04",
   "geo": "US",
   "period": "2026-04",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-05",
   "geo": "US",
   "period": "2026-05",
   "value": 102,
   "shown": "102",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-05",
   "geo": "US",
   "period": "2026-05",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_05_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-05",
   "geo": "US",
   "period": "2026-05",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-06",
   "geo": "US",
   "period": "2026-06",
   "value": 112,
   "shown": "112",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-06",
   "geo": "US",
   "period": "2026-06",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_06_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-06",
   "geo": "US",
   "period": "2026-06",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-07",
   "geo": "US",
   "period": "2026-07",
   "value": 87,
   "shown": "87",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-07",
   "geo": "US",
   "period": "2026-07",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_07_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-07",
   "geo": "US",
   "period": "2026-07",
   "value": 1.1,
   "shown": "1.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-08",
   "geo": "US",
   "period": "2026-08",
   "value": 84,
   "shown": "84",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-08",
   "geo": "US",
   "period": "2026-08",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_08_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-08",
   "geo": "US",
   "period": "2026-08",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-09",
   "geo": "US",
   "period": "2026-09",
   "value": 90,
   "shown": "90",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-09",
   "geo": "US",
   "period": "2026-09",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_09_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-09",
   "geo": "US",
   "period": "2026-09",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026-10",
   "geo": "US",
   "period": "2026-10",
   "value": 20,
   "shown": "20",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026-10",
   "geo": "US",
   "period": "2026-10",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_10_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false share, received in 2026-10",
   "geo": "US",
   "period": "2026-10",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_q1": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025 q1",
   "geo": "US",
   "period": "2025 Q1",
   "value": 197,
   "shown": "197",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_q1": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025 q1",
   "geo": "US",
   "period": "2025 Q1",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_q2": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025 q2",
   "geo": "US",
   "period": "2025 Q2",
   "value": 202,
   "shown": "202",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_q2": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025 q2",
   "geo": "US",
   "period": "2025 Q2",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_q3": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025 q3",
   "geo": "US",
   "period": "2025 Q3",
   "value": 242,
   "shown": "242",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_q3": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025 q3",
   "geo": "US",
   "period": "2025 Q3",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_q4": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2025 q4",
   "geo": "US",
   "period": "2025 Q4",
   "value": 209,
   "shown": "209",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_q4": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2025 q4",
   "geo": "US",
   "period": "2025 Q4",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_q1": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026 q1",
   "geo": "US",
   "period": "2026 Q1",
   "value": 299,
   "shown": "299",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_q1": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026 q1",
   "geo": "US",
   "period": "2026 Q1",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_q2": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026 q2",
   "geo": "US",
   "period": "2026 Q2",
   "value": 335,
   "shown": "335",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_q2": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026 q2",
   "geo": "US",
   "period": "2026 Q2",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_q3": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026 q3",
   "geo": "US",
   "period": "2026 Q3",
   "value": 261,
   "shown": "261",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_q3": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026 q3",
   "geo": "US",
   "period": "2026 Q3",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_q4": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; received in 2026 q4",
   "geo": "US",
   "period": "2026 Q4",
   "value": 20,
   "shown": "20",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_q4": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; timely=false, received in 2026 q4",
   "geo": "US",
   "period": "2026 Q4",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "state1_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=CA",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 330,
   "shown": "330",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "CA"
  },
  "state1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=CA share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 18.7,
   "shown": "18.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "CA"
  },
  "state2_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=FL",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 221,
   "shown": "221",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "FL"
  },
  "state2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=FL share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 12.5,
   "shown": "12.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "FL"
  },
  "state3_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=TX",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 130,
   "shown": "130",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "TX"
  },
  "state3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=TX share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 7.4,
   "shown": "7.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "TX"
  },
  "state4_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=NY",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 113,
   "shown": "113",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "NY"
  },
  "state4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=NY share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 6.4,
   "shown": "6.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "NY"
  },
  "state5_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=GA",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 108,
   "shown": "108",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "GA"
  },
  "state5_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=SELECT PORTFOLIO SERVICING, INC.; state=GA share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 6.1,
   "shown": "6.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "GA"
  }
 },
 "charts": {
  "complaints_by_year": {
   "series": "complaints by year received",
   "geo": "US",
   "points": [
    [
     "2014",
     1362
    ],
    [
     "2015",
     1309
    ],
    [
     "2016",
     1395
    ],
    [
     "2017",
     1203
    ],
    [
     "2018",
     1113
    ],
    [
     "2019",
     1087
    ],
    [
     "2020",
     937
    ],
    [
     "2021",
     1173
    ],
    [
     "2022",
     872
    ],
    [
     "2023",
     917
    ],
    [
     "2024",
     950
    ],
    [
     "2025",
     850
    ],
    [
     "2026",
     915
    ]
   ]
  },
  "complaints_by_month": {
   "series": "complaints by month received, from January 2023",
   "geo": "US",
   "points": [
    [
     "2023-01",
     70
    ],
    [
     "2023-02",
     72
    ],
    [
     "2023-03",
     93
    ],
    [
     "2023-04",
     81
    ],
    [
     "2023-05",
     82
    ],
    [
     "2023-06",
     90
    ],
    [
     "2023-07",
     64
    ],
    [
     "2023-08",
     86
    ],
    [
     "2023-09",
     73
    ],
    [
     "2023-10",
     73
    ],
    [
     "2023-11",
     65
    ],
    [
     "2023-12",
     68
    ],
    [
     "2024-01",
     97
    ],
    [
     "2024-02",
     103
    ],
    [
     "2024-03",
     86
    ],
    [
     "2024-04",
     92
    ],
    [
     "2024-05",
     67
    ],
    [
     "2024-06",
     84
    ],
    [
     "2024-07",
     68
    ],
    [
     "2024-08",
     67
    ],
    [
     "2024-09",
     72
    ],
    [
     "2024-10",
     75
    ],
    [
     "2024-11",
     70
    ],
    [
     "2024-12",
     69
    ],
    [
     "2025-01",
     77
    ],
    [
     "2025-02",
     59
    ],
    [
     "2025-03",
     61
    ],
    [
     "2025-04",
     70
    ],
    [
     "2025-05",
     64
    ],
    [
     "2025-06",
     68
    ],
    [
     "2025-07",
     80
    ],
    [
     "2025-08",
     67
    ],
    [
     "2025-09",
     95
    ],
    [
     "2025-10",
     75
    ],
    [
     "2025-11",
     63
    ],
    [
     "2025-12",
     71
    ],
    [
     "2026-01",
     104
    ],
    [
     "2026-02",
     98
    ],
    [
     "2026-03",
     97
    ],
    [
     "2026-04",
     121
    ],
    [
     "2026-05",
     102
    ],
    [
     "2026-06",
     112
    ],
    [
     "2026-07",
     87
    ],
    [
     "2026-08",
     84
    ],
    [
     "2026-09",
     90
    ],
    [
     "2026-10",
     20
    ]
   ]
  },
  "untimely_by_month": {
   "series": "timely=false complaints by month received, from 2025",
   "geo": "US",
   "points": [
    [
     "2026-07",
     1
    ]
   ]
  },
  "issue_mix": {
   "series": "issue shares since 2017-05-01",
   "geo": "US",
   "points": [
    [
     "Struggling to pay mortgage",
     47.7
    ],
    [
     "Trouble during payment process",
     41.8
    ],
    [
     "Applying for a mortgage or refinancing an existing mortgage",
     4.6
    ],
    [
     "Closing on a mortgage",
     3.9
    ],
    [
     "Incorrect information on your report",
     1.3
    ],
    [
     "Problem with a credit reporting company's investigation into an existing problem",
     0.3
    ]
   ]
  },
  "issue_mix_peer_median": {
   "series": "peer median issue shares since 2017-05-01",
   "geo": "US",
   "points": [
    [
     "Struggling to pay mortgage",
     23.5
    ],
    [
     "Trouble during payment process",
     50.6
    ],
    [
     "Applying for a mortgage or refinancing an existing mortgage",
     10
    ],
    [
     "Closing on a mortgage",
     7.6
    ],
    [
     "Incorrect information on your report",
     2.5
    ],
    [
     "Problem with a credit reporting company's investigation into an existing problem",
     0.5
    ]
   ]
  }
 }
}