{
 "page": "/servicers/phh-mortgage-services/",
 "edition": "October 2026",
 "published": "2026-10-21",
 "next_edition": {
  "month": "2027-01",
  "trigger": "every quarter, or sooner if a transfer or regulator record changes"
 },
 "data_commit": "feb0ca2e9330567e23b1570a1852a8b418f70136",
 "title": "Onity’s former Ocwen name drew {window_current_complaints} mortgage complaints in a year",
 "description": "Onity Mortgage, formerly PHH Mortgage, lists help routes. Its parent is the former Ocwen Financial Corporation. Read the current CFPB complaint record and dated regulator actions.",
 "figures": {
  "complaints_2012": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2012",
   "geo": "US",
   "period": "2012",
   "value": 3753,
   "shown": "3,753",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2013": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2013",
   "geo": "US",
   "period": "2013",
   "value": 4720,
   "shown": "4,720",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2014": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2014",
   "geo": "US",
   "period": "2014",
   "value": 6017,
   "shown": "6,017",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2015": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2015",
   "geo": "US",
   "period": "2015",
   "value": 4740,
   "shown": "4,740",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2016": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2016",
   "geo": "US",
   "period": "2016",
   "value": 3292,
   "shown": "3,292",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2017": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2017",
   "geo": "US",
   "period": "2017",
   "value": 2250,
   "shown": "2,250",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2018": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 1364,
   "shown": "1,364",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2019": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2019",
   "geo": "US",
   "period": "2019",
   "value": 1451,
   "shown": "1,451",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2020": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2020",
   "geo": "US",
   "period": "2020",
   "value": 1404,
   "shown": "1,404",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2021": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2021",
   "geo": "US",
   "period": "2021",
   "value": 1168,
   "shown": "1,168",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2022": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2022",
   "geo": "US",
   "period": "2022",
   "value": 1217,
   "shown": "1,217",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023",
   "geo": "US",
   "period": "2023",
   "value": 971,
   "shown": "971",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2024",
   "geo": "US",
   "period": "2024",
   "value": 999,
   "shown": "999",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2025",
   "geo": "US",
   "period": "2025",
   "value": 1115,
   "shown": "1,115",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2026",
   "geo": "US",
   "period": "2026 through 2026-10-20",
   "value": 1249,
   "shown": "1,249",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_total": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; all received",
   "geo": "US",
   "period": "2012 to 2026-10-20",
   "value": 35710,
   "shown": "35,710",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_prior_ytd": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; same days of the prior year",
   "geo": "US",
   "period": "2025-01-01 to 2025-10-20",
   "value": 842,
   "shown": "842",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "first_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; first year",
   "geo": "US",
   "period": "first year",
   "value": 2012,
   "shown": "2012",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "last_complaint_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; last complaint year",
   "geo": "US",
   "period": "last complaint year",
   "value": 2026,
   "shown": "2026",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "latest_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; latest full year",
   "geo": "US",
   "period": "latest full year",
   "value": 2025,
   "shown": "2025",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "peak_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peak full year",
   "geo": "US",
   "period": "peak full year",
   "value": 2014,
   "shown": "2014",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "rank_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; rank by complaints received among CFPB labels in the edition comparison set",
   "geo": "US",
   "period": "2025",
   "value": 5,
   "shown": "5",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "rank": 5,
   "of": 75
  },
  "rank_all_time": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; rank by complaints received among CFPB labels in the edition comparison set",
   "geo": "US",
   "period": "2012 to 2026-10-20",
   "value": 3,
   "shown": "3",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "rank": 3,
   "of": 75
  },
  "n_companies": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; CFPB labels in the edition comparison set: directory labels plus Valon Technologies, with the old PHH and duplicate Ocwen labels reconciled on the Onity page",
   "geo": "US",
   "period": "2026-10-20",
   "value": 75,
   "shown": "75",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "issue_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received under the CFPB's current issue names",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 12322,
   "shown": "12,322",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "n_issue_peers": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; other companies with 200+ complaints",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 73,
   "shown": "73",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "issue1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; issue=Trouble during payment process",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 44.1,
   "shown": "44.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trouble during payment process"
  },
  "issue1_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peer median share, issue=Trouble during payment process",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 50.6,
   "shown": "50.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trouble during payment process"
  },
  "issue2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; issue=Struggling to pay mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 41.6,
   "shown": "41.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Struggling to pay mortgage"
  },
  "issue2_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peer median share, issue=Struggling to pay mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 22.7,
   "shown": "22.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Struggling to pay mortgage"
  },
  "issue3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; issue=Applying for a mortgage or refinancing an existing mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 5.9,
   "shown": "5.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Applying for a mortgage or refinancing an existing mortgage"
  },
  "issue3_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peer median share, issue=Applying for a mortgage or refinancing an existing mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 10,
   "shown": "10.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Applying for a mortgage or refinancing an existing mortgage"
  },
  "issue4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; issue=Closing on a mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 5.1,
   "shown": "5.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closing on a mortgage"
  },
  "issue4_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peer median share, issue=Closing on a mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 7.6,
   "shown": "7.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closing on a mortgage"
  },
  "issue5_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; issue=Incorrect information on your report",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 2.3,
   "shown": "2.3%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Incorrect information on your report"
  },
  "issue5_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peer median share, issue=Incorrect information on your report",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 2.5,
   "shown": "2.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Incorrect information on your report"
  },
  "issue6_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; issue=Problem with a credit reporting company's investigation into an existing problem",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 0.4,
   "shown": "0.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Problem with a credit reporting company's investigation into an existing problem"
  },
  "issue6_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peer median share, issue=Problem with a credit reporting company's investigation into an existing problem",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 0.5,
   "shown": "0.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Problem with a credit reporting company's investigation into an existing problem"
  },
  "top_issue_sub_issue_base": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; top issue, with a sub-issue",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 1580,
   "shown": "1,580",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "sub1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; top issue, sub_issue=Escrow, taxes, or insurance",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 32.7,
   "shown": "32.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Escrow, taxes, or insurance"
  },
  "sub2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; top issue, sub_issue=Trying to communicate with the company to fix an issue while managing or servicing your loan",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 26,
   "shown": "26.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trying to communicate with the company to fix an issue while managing or servicing your loan"
  },
  "sub3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; top issue, sub_issue=Payment process",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 18.9,
   "shown": "18.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Payment process"
  },
  "sub4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; top issue, sub_issue=Paying off the loan",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 5.5,
   "shown": "5.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Paying off the loan"
  },
  "sub5_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; top issue, sub_issue=Fees charged",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-20",
   "value": 5.2,
   "shown": "5.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Fees charged"
  },
  "recent_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; recent complaints",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 2364,
   "shown": "2,364",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; untimely recent",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 2,
   "shown": "2",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "n_recent_peers": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; n recent peers",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 41,
   "shown": "41",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_peer_max": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; untimely recent peer max",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 571,
   "shown": "571",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "late_answer_phrase": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; mortgage complaints answered late, with count-safe wording",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 2,
   "shown": "2 late answers",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_current_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; complaints",
   "geo": "US",
   "period": "2025-10-21 to 2026-10-20",
   "value": 1522,
   "shown": "1,522",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_current_timely": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely",
   "geo": "US",
   "period": "2025-10-21 to 2026-10-20",
   "value": 1521,
   "shown": "1,521",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_current_n_peers": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; n peers",
   "geo": "US",
   "period": "2025-10-21 to 2026-10-20",
   "value": 32,
   "shown": "32",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_current_timely_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely pct",
   "geo": "US",
   "period": "2025-10-21 to 2026-10-20",
   "value": 99.9,
   "shown": "99.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_current_peer_median_timely_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peer median timely pct",
   "geo": "US",
   "period": "2025-10-21 to 2026-10-20",
   "value": 100,
   "shown": "100.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_prior_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; complaints",
   "geo": "US",
   "period": "2024-10-21 to 2025-10-20",
   "value": 1029,
   "shown": "1,029",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_prior_timely": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely",
   "geo": "US",
   "period": "2024-10-21 to 2025-10-20",
   "value": 1028,
   "shown": "1,028",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_prior_n_peers": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; n peers",
   "geo": "US",
   "period": "2024-10-21 to 2025-10-20",
   "value": 25,
   "shown": "25",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_prior_timely_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely pct",
   "geo": "US",
   "period": "2024-10-21 to 2025-10-20",
   "value": 99.9,
   "shown": "99.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_prior_peer_median_timely_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; peer median timely pct",
   "geo": "US",
   "period": "2024-10-21 to 2025-10-20",
   "value": 100,
   "shown": "100.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "window_current_rank": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; rank among CFPB company labels by mortgage complaints in the current window",
   "geo": "US",
   "period": "2025-10-21 to 2026-10-20",
   "value": 4,
   "shown": "4",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; untimely recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; untimely recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "gov_loans_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; gov loans recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 32.5,
   "shown": "32.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "gov_loans_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; gov loans recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 33.6,
   "shown": "33.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "servicemember_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; servicemember recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 24.7,
   "shown": "24.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "servicemember_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; servicemember recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 16.6,
   "shown": "16.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "older_american_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; older american recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 16.3,
   "shown": "16.3%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "older_american_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; older american recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 11,
   "shown": "11.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "monetary_relief_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; monetary relief recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "monetary_relief_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; monetary relief recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0.5,
   "shown": "0.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "non_monetary_relief_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; non monetary relief recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "heloc_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; heloc recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0.9,
   "shown": "0.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "heloc_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; heloc recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 2.2,
   "shown": "2.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "timely_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 99.92,
   "shown": "99.92%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "timely_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 99.94,
   "shown": "99.94%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "response_closed_with_explanation": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; company_response=Closed with explanation",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 96.4,
   "shown": "96.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closed with explanation"
  },
  "response_in_progress": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; company_response=In progress",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 3,
   "shown": "3.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "In progress"
  },
  "response_closed_with_non_monetary_relief": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; company_response=Closed with non-monetary relief",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0.5,
   "shown": "0.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closed with non-monetary relief"
  },
  "response_closed_with_monetary_relief": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; company_response=Closed with monetary relief",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closed with monetary relief"
  },
  "response_untimely_response": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; company_response=Untimely response",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Untimely response"
  },
  "untimely_2018": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2018_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false share, received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2019": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2019",
   "geo": "US",
   "period": "2019",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2019_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false share, received in 2019",
   "geo": "US",
   "period": "2019",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2020": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2020",
   "geo": "US",
   "period": "2020",
   "value": 2,
   "shown": "2",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2020_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false share, received in 2020",
   "geo": "US",
   "period": "2020",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2021": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2021",
   "geo": "US",
   "period": "2021",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2021_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false share, received in 2021",
   "geo": "US",
   "period": "2021",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2022": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2022",
   "geo": "US",
   "period": "2022",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2022_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false share, received in 2022",
   "geo": "US",
   "period": "2022",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2023": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2023",
   "geo": "US",
   "period": "2023",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2023_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false share, received in 2023",
   "geo": "US",
   "period": "2023",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2024": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2024",
   "geo": "US",
   "period": "2024",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2024_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false share, received in 2024",
   "geo": "US",
   "period": "2024",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2025",
   "geo": "US",
   "period": "2025",
   "value": 2,
   "shown": "2",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false share, received in 2025",
   "geo": "US",
   "period": "2025",
   "value": 0.2,
   "shown": "0.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; timely=false, received in 2026",
   "geo": "US",
   "period": "2026 through 2026-10-20",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_pct": {
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   "geo": "US",
   "period": "2026 through 2026-10-20",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; the complaint files' last date",
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   "period": "2026-10-20",
   "value": 20261020,
   "shown": "October 20, 2026",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-01",
   "geo": "US",
   "period": "2023-01",
   "value": 91,
   "shown": "91",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-02",
   "geo": "US",
   "period": "2023-02",
   "value": 95,
   "shown": "95",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-03",
   "geo": "US",
   "period": "2023-03",
   "value": 100,
   "shown": "100",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-04",
   "geo": "US",
   "period": "2023-04",
   "value": 75,
   "shown": "75",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-05",
   "geo": "US",
   "period": "2023-05",
   "value": 96,
   "shown": "96",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-06",
   "geo": "US",
   "period": "2023-06",
   "value": 88,
   "shown": "88",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-07",
   "geo": "US",
   "period": "2023-07",
   "value": 59,
   "shown": "59",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-08",
   "geo": "US",
   "period": "2023-08",
   "value": 71,
   "shown": "71",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-09",
   "geo": "US",
   "period": "2023-09",
   "value": 70,
   "shown": "70",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-10",
   "geo": "US",
   "period": "2023-10",
   "value": 67,
   "shown": "67",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_11": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-11",
   "geo": "US",
   "period": "2023-11",
   "value": 76,
   "shown": "76",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023_12": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2023-12",
   "geo": "US",
   "period": "2023-12",
   "value": 83,
   "shown": "83",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2024-01",
   "geo": "US",
   "period": "2024-01",
   "value": 75,
   "shown": "75",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2024-02",
   "geo": "US",
   "period": "2024-02",
   "value": 105,
   "shown": "105",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2024-03",
   "geo": "US",
   "period": "2024-03",
   "value": 102,
   "shown": "102",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2024-04",
   "geo": "US",
   "period": "2024-04",
   "value": 78,
   "shown": "78",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2024-05",
   "geo": "US",
   "period": "2024-05",
   "value": 81,
   "shown": "81",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2024-06",
   "value": 82,
   "shown": "82",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2024-07",
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   "shown": "66",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2024-08",
   "value": 90,
   "shown": "90",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2024-09",
   "value": 80,
   "shown": "80",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2024-10",
   "value": 87,
   "shown": "87",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2024-11",
   "value": 70,
   "shown": "70",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2024-12",
   "geo": "US",
   "period": "2024-12",
   "value": 83,
   "shown": "83",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2025-01",
   "value": 105,
   "shown": "105",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_01": {
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   "geo": "US",
   "period": "2025-01",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_01_pct": {
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   "geo": "US",
   "period": "2025-01",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2025-02",
   "geo": "US",
   "period": "2025-02",
   "value": 69,
   "shown": "69",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_02": {
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   "geo": "US",
   "period": "2025-02",
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   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2025-02",
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   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; received in 2025-03",
   "geo": "US",
   "period": "2025-03",
   "value": 101,
   "shown": "101",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_03": {
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   "geo": "US",
   "period": "2025-03",
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   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_03_pct": {
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   "geo": "US",
   "period": "2025-03",
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   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_04": {
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   "geo": "US",
   "period": "2025-04",
   "value": 88,
   "shown": "88",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_04": {
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   "geo": "US",
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   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
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   "geo": "US",
   "period": "2025-04",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
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   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "CA"
  },
  "state1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=CA share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 12.9,
   "shown": "12.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "CA"
  },
  "state2_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=TX",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 275,
   "shown": "275",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "TX"
  },
  "state2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=TX share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 11.6,
   "shown": "11.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "TX"
  },
  "state3_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=FL",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 270,
   "shown": "270",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "FL"
  },
  "state3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=FL share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 11.4,
   "shown": "11.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "FL"
  },
  "state4_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=GA",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 135,
   "shown": "135",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "GA"
  },
  "state4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=GA share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 5.7,
   "shown": "5.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "GA"
  },
  "state5_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=NY",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 97,
   "shown": "97",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "NY"
  },
  "state5_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Ocwen Financial Corporation; state=NY share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-20",
   "value": 4.1,
   "shown": "4.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "NY"
  }
 },
 "charts": {
  "complaints_by_year": {
   "series": "complaints by year received",
   "geo": "US",
   "points": [
    [
     "2014",
     6017
    ],
    [
     "2015",
     4740
    ],
    [
     "2016",
     3292
    ],
    [
     "2017",
     2250
    ],
    [
     "2018",
     1364
    ],
    [
     "2019",
     1451
    ],
    [
     "2020",
     1404
    ],
    [
     "2021",
     1168
    ],
    [
     "2022",
     1217
    ],
    [
     "2023",
     971
    ],
    [
     "2024",
     999
    ],
    [
     "2025",
     1115
    ],
    [
     "2026",
     1249
    ]
   ]
  },
  "complaints_by_month": {
   "series": "complaints by month received, from January 2023",
   "geo": "US",
   "points": [
    [
     "2023-01",
     91
    ],
    [
     "2023-02",
     95
    ],
    [
     "2023-03",
     100
    ],
    [
     "2023-04",
     75
    ],
    [
     "2023-05",
     96
    ],
    [
     "2023-06",
     88
    ],
    [
     "2023-07",
     59
    ],
    [
     "2023-08",
     71
    ],
    [
     "2023-09",
     70
    ],
    [
     "2023-10",
     67
    ],
    [
     "2023-11",
     76
    ],
    [
     "2023-12",
     83
    ],
    [
     "2024-01",
     75
    ],
    [
     "2024-02",
     105
    ],
    [
     "2024-03",
     102
    ],
    [
     "2024-04",
     78
    ],
    [
     "2024-05",
     81
    ],
    [
     "2024-06",
     82
    ],
    [
     "2024-07",
     66
    ],
    [
     "2024-08",
     90
    ],
    [
     "2024-09",
     80
    ],
    [
     "2024-10",
     87
    ],
    [
     "2024-11",
     70
    ],
    [
     "2024-12",
     83
    ],
    [
     "2025-01",
     105
    ],
    [
     "2025-02",
     69
    ],
    [
     "2025-03",
     101
    ],
    [
     "2025-04",
     88
    ],
    [
     "2025-05",
     92
    ],
    [
     "2025-06",
     90
    ],
    [
     "2025-07",
     86
    ],
    [
     "2025-08",
     68
    ],
    [
     "2025-09",
     99
    ],
    [
     "2025-10",
     83
    ],
    [
     "2025-11",
     104
    ],
    [
     "2025-12",
     130
    ],
    [
     "2026-01",
     154
    ],
    [
     "2026-02",
     120
    ],
    [
     "2026-03",
     132
    ],
    [
     "2026-04",
     149
    ],
    [
     "2026-05",
     137
    ],
    [
     "2026-06",
     132
    ],
    [
     "2026-07",
     133
    ],
    [
     "2026-08",
     112
    ],
    [
     "2026-09",
     140
    ],
    [
     "2026-10",
     40
    ]
   ]
  },
  "untimely_by_month": {
   "series": "timely=false complaints by month received, from 2025",
   "geo": "US",
   "points": [
    [
     "2025-08",
     1
    ],
    [
     "2025-11",
     1
    ]
   ]
  },
  "issue_mix": {
   "series": "issue shares since 2017-05-01",
   "geo": "US",
   "points": [
    [
     "Trouble during payment process",
     44.1
    ],
    [
     "Struggling to pay mortgage",
     41.6
    ],
    [
     "Applying for a mortgage or refinancing an existing mortgage",
     5.9
    ],
    [
     "Closing on a mortgage",
     5.1
    ],
    [
     "Incorrect information on your report",
     2.3
    ],
    [
     "Problem with a credit reporting company's investigation into an existing problem",
     0.4
    ]
   ]
  },
  "issue_mix_peer_median": {
   "series": "peer median issue shares since 2017-05-01",
   "geo": "US",
   "points": [
    [
     "Trouble during payment process",
     50.6
    ],
    [
     "Struggling to pay mortgage",
     22.7
    ],
    [
     "Applying for a mortgage or refinancing an existing mortgage",
     10
    ],
    [
     "Closing on a mortgage",
     7.6
    ],
    [
     "Incorrect information on your report",
     2.5
    ],
    [
     "Problem with a credit reporting company's investigation into an existing problem",
     0.5
    ]
   ]
  }
 }
}