{
 "page": "/servicers/freedom-mortgage/",
 "edition": "October 2026",
 "published": "2026-10-21",
 "next_edition": {
  "month": "2027-01",
  "trigger": "every quarter, or sooner if a regulator or court acts"
 },
 "data_commit": "302475d21b43e00d50d149d940b8cae10e31d382",
 "title": "Freedom Mortgage drew {complaints_2026} complaints through October, hundreds more than a year earlier",
 "description": "Freedom Mortgage’s service number, hours, hardship application route, complaint timeliness compared with other companies, and the status of regulator orders.",
 "figures": {
  "complaints_2012": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2012",
   "geo": "US",
   "period": "2012",
   "value": 34,
   "shown": "34",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2013": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2013",
   "geo": "US",
   "period": "2013",
   "value": 76,
   "shown": "76",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2014": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2014",
   "geo": "US",
   "period": "2014",
   "value": 120,
   "shown": "120",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2015": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2015",
   "geo": "US",
   "period": "2015",
   "value": 184,
   "shown": "184",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2016": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2016",
   "geo": "US",
   "period": "2016",
   "value": 527,
   "shown": "527",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2017": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2017",
   "geo": "US",
   "period": "2017",
   "value": 419,
   "shown": "419",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2018": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 572,
   "shown": "572",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2019": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2019",
   "geo": "US",
   "period": "2019",
   "value": 542,
   "shown": "542",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2020": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2020",
   "geo": "US",
   "period": "2020",
   "value": 801,
   "shown": "801",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2021": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2021",
   "geo": "US",
   "period": "2021",
   "value": 761,
   "shown": "761",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2022": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2022",
   "geo": "US",
   "period": "2022",
   "value": 887,
   "shown": "887",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2023": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2023",
   "geo": "US",
   "period": "2023",
   "value": 763,
   "shown": "763",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2024": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2024",
   "geo": "US",
   "period": "2024",
   "value": 953,
   "shown": "953",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2025",
   "geo": "US",
   "period": "2025",
   "value": 1180,
   "shown": "1,180",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026",
   "geo": "US",
   "period": "2026 through 2026-10-19",
   "value": 1326,
   "shown": "1,326",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_total": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; all received",
   "geo": "US",
   "period": "2012 to 2026-10-19",
   "value": 9145,
   "shown": "9,145",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_prior_ytd": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; same days of the prior year",
   "geo": "US",
   "period": "2025-01-01 to 2025-10-19",
   "value": 902,
   "shown": "902",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "first_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; first year",
   "geo": "US",
   "period": "first year",
   "value": 2012,
   "shown": "2012",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "latest_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; latest full year",
   "geo": "US",
   "period": "latest full year",
   "value": 2025,
   "shown": "2025",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "peak_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; peak full year",
   "geo": "US",
   "period": "peak full year",
   "value": 2025,
   "shown": "2025",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "rank_full_year": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; rank by complaints received among the companies in data/cfpb/servicer-stats.json",
   "geo": "US",
   "period": "2025",
   "value": 4,
   "shown": "4",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "rank": 4,
   "of": 75
  },
  "rank_all_time": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; rank by complaints received among the companies in data/cfpb/servicer-stats.json",
   "geo": "US",
   "period": "2012 to 2026-10-19",
   "value": 10,
   "shown": "10",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "rank": 10,
   "of": 75
  },
  "n_companies": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; companies in data/cfpb/servicer-stats.json",
   "geo": "US",
   "period": "2026-10-19",
   "value": 75,
   "shown": "75",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "issue_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received under the CFPB's current issue names",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 8038,
   "shown": "8,038",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "n_issue_peers": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; other companies with 200+ complaints",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 73,
   "shown": "73",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "issue1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; issue=Trouble during payment process",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 55.2,
   "shown": "55.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trouble during payment process"
  },
  "issue1_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; peer median share, issue=Trouble during payment process",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 50.3,
   "shown": "50.3%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trouble during payment process"
  },
  "issue2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; issue=Struggling to pay mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 20.2,
   "shown": "20.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Struggling to pay mortgage"
  },
  "issue2_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; peer median share, issue=Struggling to pay mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 23.6,
   "shown": "23.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Struggling to pay mortgage"
  },
  "issue3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; issue=Applying for a mortgage or refinancing an existing mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 11.1,
   "shown": "11.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Applying for a mortgage or refinancing an existing mortgage"
  },
  "issue3_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; peer median share, issue=Applying for a mortgage or refinancing an existing mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 9.8,
   "shown": "9.8%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Applying for a mortgage or refinancing an existing mortgage"
  },
  "issue4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; issue=Closing on a mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 6.9,
   "shown": "6.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closing on a mortgage"
  },
  "issue4_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; peer median share, issue=Closing on a mortgage",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 7.6,
   "shown": "7.6%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closing on a mortgage"
  },
  "issue5_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; issue=Incorrect information on your report",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 3.7,
   "shown": "3.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Incorrect information on your report"
  },
  "issue5_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; peer median share, issue=Incorrect information on your report",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 2.5,
   "shown": "2.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Incorrect information on your report"
  },
  "issue6_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; issue=Problem with a company's investigation into an existing problem",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 1.4,
   "shown": "1.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Problem with a company's investigation into an existing problem"
  },
  "issue6_peer_median": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; peer median share, issue=Problem with a company's investigation into an existing problem",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 0.4,
   "shown": "0.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Problem with a company's investigation into an existing problem"
  },
  "top_issue_sub_issue_base": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; top issue, with a sub-issue",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 2170,
   "shown": "2,170",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "sub1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; top issue, sub_issue=Escrow, taxes, or insurance",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 41.9,
   "shown": "41.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Escrow, taxes, or insurance"
  },
  "sub2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; top issue, sub_issue=Trying to communicate with the company to fix an issue while managing or servicing your loan",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 21.9,
   "shown": "21.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Trying to communicate with the company to fix an issue while managing or servicing your loan"
  },
  "sub3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; top issue, sub_issue=Payment process",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 20.2,
   "shown": "20.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Payment process"
  },
  "sub4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; top issue, sub_issue=Private mortgage insurance (PMI)",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 4.8,
   "shown": "4.8%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Private mortgage insurance (PMI)"
  },
  "sub5_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; top issue, sub_issue=Loan sold or transferred to another company",
   "geo": "US",
   "period": "2017-05-01 to 2026-10-19",
   "value": 4.2,
   "shown": "4.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Loan sold or transferred to another company"
  },
  "recent_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; recent complaints",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 2506,
   "shown": "2,506",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; untimely recent",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 18,
   "shown": "18",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "n_recent_peers": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; n recent peers",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 40,
   "shown": "40",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_peer_max": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; untimely recent peer max",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 561,
   "shown": "561",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; untimely recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0.7,
   "shown": "0.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; untimely recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0.1,
   "shown": "0.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "gov_loans_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; gov loans recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 65.4,
   "shown": "65.4%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "gov_loans_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; gov loans recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 33,
   "shown": "33.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "servicemember_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; servicemember recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 29.8,
   "shown": "29.8%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "servicemember_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; servicemember recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 16.8,
   "shown": "16.8%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "older_american_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; older american recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 9.8,
   "shown": "9.8%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "older_american_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; older american recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 11.2,
   "shown": "11.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "monetary_relief_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; monetary relief recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "monetary_relief_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; monetary relief recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0.5,
   "shown": "0.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "timely_recent_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely recent pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 99.28,
   "shown": "99.28%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "timely_recent_peer_median_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely recent peer median pct",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 99.94,
   "shown": "99.94%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "response_closed_with_explanation": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; company_response=Closed with explanation",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 94,
   "shown": "94.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closed with explanation"
  },
  "response_in_progress": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; company_response=In progress",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 5.9,
   "shown": "5.9%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "In progress"
  },
  "response_closed_with_monetary_relief": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; company_response=Closed with monetary relief",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closed with monetary relief"
  },
  "response_closed_with_non_monetary_relief": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; company_response=Closed with non-monetary relief",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "Closed with non-monetary relief"
  },
  "untimely_2018": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2018_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2018",
   "geo": "US",
   "period": "2018",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2019": {
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   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
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   "geo": "US",
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   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
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   "value": 113,
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   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
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   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
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   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
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   "shown": "101",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
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   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_11_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2025-11",
   "geo": "US",
   "period": "2025-11",
   "value": 3,
   "shown": "3.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_12": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2025-12",
   "geo": "US",
   "period": "2025-12",
   "value": 136,
   "shown": "136",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_12": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2025-12",
   "geo": "US",
   "period": "2025-12",
   "value": 5,
   "shown": "5",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_12_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2025-12",
   "geo": "US",
   "period": "2025-12",
   "value": 3.7,
   "shown": "3.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-01",
   "geo": "US",
   "period": "2026-01",
   "value": 149,
   "shown": "149",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_01": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-01",
   "geo": "US",
   "period": "2026-01",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_01_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-01",
   "geo": "US",
   "period": "2026-01",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-02",
   "geo": "US",
   "period": "2026-02",
   "value": 127,
   "shown": "127",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_02": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-02",
   "geo": "US",
   "period": "2026-02",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_02_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-02",
   "geo": "US",
   "period": "2026-02",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-03",
   "geo": "US",
   "period": "2026-03",
   "value": 132,
   "shown": "132",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_03": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-03",
   "geo": "US",
   "period": "2026-03",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_03_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-03",
   "geo": "US",
   "period": "2026-03",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-04",
   "geo": "US",
   "period": "2026-04",
   "value": 135,
   "shown": "135",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_04": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-04",
   "geo": "US",
   "period": "2026-04",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_04_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-04",
   "geo": "US",
   "period": "2026-04",
   "value": 0.7,
   "shown": "0.7%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-05",
   "geo": "US",
   "period": "2026-05",
   "value": 138,
   "shown": "138",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_05": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-05",
   "geo": "US",
   "period": "2026-05",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_05_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-05",
   "geo": "US",
   "period": "2026-05",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-06",
   "geo": "US",
   "period": "2026-06",
   "value": 154,
   "shown": "154",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_06": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-06",
   "geo": "US",
   "period": "2026-06",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_06_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-06",
   "geo": "US",
   "period": "2026-06",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-07",
   "geo": "US",
   "period": "2026-07",
   "value": 151,
   "shown": "151",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_07": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-07",
   "geo": "US",
   "period": "2026-07",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_07_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-07",
   "geo": "US",
   "period": "2026-07",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-08",
   "geo": "US",
   "period": "2026-08",
   "value": 161,
   "shown": "161",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_08": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-08",
   "geo": "US",
   "period": "2026-08",
   "value": 5,
   "shown": "5",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_08_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-08",
   "geo": "US",
   "period": "2026-08",
   "value": 3.1,
   "shown": "3.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-09",
   "geo": "US",
   "period": "2026-09",
   "value": 157,
   "shown": "157",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_09": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-09",
   "geo": "US",
   "period": "2026-09",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_09_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-09",
   "geo": "US",
   "period": "2026-09",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026-10",
   "geo": "US",
   "period": "2026-10",
   "value": 22,
   "shown": "22",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_10": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026-10",
   "geo": "US",
   "period": "2026-10",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_10_pct": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false share, received in 2026-10",
   "geo": "US",
   "period": "2026-10",
   "value": 0,
   "shown": "0.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_q1": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2025 q1",
   "geo": "US",
   "period": "2025 Q1",
   "value": 312,
   "shown": "312",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_q1": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2025 q1",
   "geo": "US",
   "period": "2025 Q1",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_q2": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2025 q2",
   "geo": "US",
   "period": "2025 Q2",
   "value": 265,
   "shown": "265",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_q2": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2025 q2",
   "geo": "US",
   "period": "2025 Q2",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_q3": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2025 q3",
   "geo": "US",
   "period": "2025 Q3",
   "value": 270,
   "shown": "270",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_q3": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2025 q3",
   "geo": "US",
   "period": "2025 Q3",
   "value": 2,
   "shown": "2",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2025_q4": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2025 q4",
   "geo": "US",
   "period": "2025 Q4",
   "value": 333,
   "shown": "333",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2025_q4": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2025 q4",
   "geo": "US",
   "period": "2025 Q4",
   "value": 8,
   "shown": "8",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_q1": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026 q1",
   "geo": "US",
   "period": "2026 Q1",
   "value": 408,
   "shown": "408",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_q1": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026 q1",
   "geo": "US",
   "period": "2026 Q1",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_q2": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026 q2",
   "geo": "US",
   "period": "2026 Q2",
   "value": 427,
   "shown": "427",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_q2": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026 q2",
   "geo": "US",
   "period": "2026 Q2",
   "value": 1,
   "shown": "1",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_q3": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026 q3",
   "geo": "US",
   "period": "2026 Q3",
   "value": 469,
   "shown": "469",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_q3": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026 q3",
   "geo": "US",
   "period": "2026 Q3",
   "value": 5,
   "shown": "5",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "complaints_2026_q4": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; received in 2026 q4",
   "geo": "US",
   "period": "2026 Q4",
   "value": 22,
   "shown": "22",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "untimely_2026_q4": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; timely=false, received in 2026 q4",
   "geo": "US",
   "period": "2026 Q4",
   "value": 0,
   "shown": "0",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)"
  },
  "state1_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=TX",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 301,
   "shown": "301",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "TX"
  },
  "state1_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=TX share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 12,
   "shown": "12.0%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "TX"
  },
  "state2_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=FL",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 246,
   "shown": "246",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "FL"
  },
  "state2_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=FL share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 9.8,
   "shown": "9.8%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "FL"
  },
  "state3_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=CA",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 238,
   "shown": "238",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "CA"
  },
  "state3_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=CA share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 9.5,
   "shown": "9.5%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "CA"
  },
  "state4_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=GA",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 152,
   "shown": "152",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "GA"
  },
  "state4_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=GA share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 6.1,
   "shown": "6.1%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "GA"
  },
  "state5_complaints": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=VA",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 104,
   "shown": "104",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "VA"
  },
  "state5_share": {
   "series": "data/cfpb/mortgage-complaints-*.json: company=Freedom Mortgage Company; state=VA share",
   "geo": "US",
   "period": "2025-01-01 to 2026-10-19",
   "value": 4.2,
   "shown": "4.2%",
   "source": "Consumer Financial Protection Bureau, Consumer Complaint Database (mortgage)",
   "name": "VA"
  }
 },
 "charts": {
  "complaints_by_year": {
   "series": "complaints by year received",
   "geo": "US",
   "points": [
    [
     "2014",
     120
    ],
    [
     "2015",
     184
    ],
    [
     "2016",
     527
    ],
    [
     "2017",
     419
    ],
    [
     "2018",
     572
    ],
    [
     "2019",
     542
    ],
    [
     "2020",
     801
    ],
    [
     "2021",
     761
    ],
    [
     "2022",
     887
    ],
    [
     "2023",
     763
    ],
    [
     "2024",
     953
    ],
    [
     "2025",
     1180
    ],
    [
     "2026",
     1326
    ]
   ]
  },
  "complaints_by_month": {
   "series": "complaints by month received, from January 2023",
   "geo": "US",
   "points": [
    [
     "2023-01",
     79
    ],
    [
     "2023-02",
     79
    ],
    [
     "2023-03",
     70
    ],
    [
     "2023-04",
     46
    ],
    [
     "2023-05",
     52
    ],
    [
     "2023-06",
     46
    ],
    [
     "2023-07",
     51
    ],
    [
     "2023-08",
     60
    ],
    [
     "2023-09",
     63
    ],
    [
     "2023-10",
     83
    ],
    [
     "2023-11",
     65
    ],
    [
     "2023-12",
     69
    ],
    [
     "2024-01",
     74
    ],
    [
     "2024-02",
     84
    ],
    [
     "2024-03",
     85
    ],
    [
     "2024-04",
     73
    ],
    [
     "2024-05",
     82
    ],
    [
     "2024-06",
     51
    ],
    [
     "2024-07",
     74
    ],
    [
     "2024-08",
     79
    ],
    [
     "2024-09",
     73
    ],
    [
     "2024-10",
     86
    ],
    [
     "2024-11",
     90
    ],
    [
     "2024-12",
     102
    ],
    [
     "2025-01",
     113
    ],
    [
     "2025-02",
     94
    ],
    [
     "2025-03",
     105
    ],
    [
     "2025-04",
     90
    ],
    [
     "2025-05",
     95
    ],
    [
     "2025-06",
     80
    ],
    [
     "2025-07",
     89
    ],
    [
     "2025-08",
     87
    ],
    [
     "2025-09",
     94
    ],
    [
     "2025-10",
     96
    ],
    [
     "2025-11",
     101
    ],
    [
     "2025-12",
     136
    ],
    [
     "2026-01",
     149
    ],
    [
     "2026-02",
     127
    ],
    [
     "2026-03",
     132
    ],
    [
     "2026-04",
     135
    ],
    [
     "2026-05",
     138
    ],
    [
     "2026-06",
     154
    ],
    [
     "2026-07",
     151
    ],
    [
     "2026-08",
     161
    ],
    [
     "2026-09",
     157
    ],
    [
     "2026-10",
     22
    ]
   ]
  },
  "untimely_by_month": {
   "series": "timely=false complaints by month received, from 2025",
   "geo": "US",
   "points": [
    [
     "2025-03",
     1
    ],
    [
     "2025-05",
     1
    ],
    [
     "2025-07",
     2
    ],
    [
     "2025-11",
     3
    ],
    [
     "2025-12",
     5
    ],
    [
     "2026-04",
     1
    ],
    [
     "2026-08",
     5
    ]
   ]
  },
  "issue_mix": {
   "series": "issue shares since 2017-05-01",
   "geo": "US",
   "points": [
    [
     "Trouble during payment process",
     55.2
    ],
    [
     "Struggling to pay mortgage",
     20.2
    ],
    [
     "Applying for a mortgage or refinancing an existing mortgage",
     11.1
    ],
    [
     "Closing on a mortgage",
     6.9
    ],
    [
     "Incorrect information on your report",
     3.7
    ],
    [
     "Problem with a company's investigation into an existing problem",
     1.4
    ]
   ]
  },
  "issue_mix_peer_median": {
   "series": "peer median issue shares since 2017-05-01",
   "geo": "US",
   "points": [
    [
     "Trouble during payment process",
     50.3
    ],
    [
     "Struggling to pay mortgage",
     23.6
    ],
    [
     "Applying for a mortgage or refinancing an existing mortgage",
     9.8
    ],
    [
     "Closing on a mortgage",
     7.6
    ],
    [
     "Incorrect information on your report",
     2.5
    ],
    [
     "Problem with a company's investigation into an existing problem",
     0.4
    ]
   ]
  }
 }
}